CLEANFLUE NI CUSTOMER INFORMATION
Cleaning & Maintenance
Keep your system clean, safe and efficient
A well-maintained stove and flue system performs better and lasts longer. Regular care improves efficiency, reduces fire and carbon-monoxide risks, and helps protect the appliance.
WHAT TO CLEAN & HOW OFTEN
Wipe the exterior with a soft dry or slightly damp cloth. Use only non-abrasive products and keep air vents clear.
Clean only when cold using stove-glass cleaner and a soft cloth. Avoid abrasive materials.
Empty regularly without overfilling, only when the ash is completely cold. Use a metal container with a tight-fitting lid.
Arrange professional sweeping at least once each year to remove soot, tar and creosote build-up.
Check and clean air vents and controls, ensuring they move freely.
Check that it is secure, clear of leaves, nests or debris, undamaged and operating correctly.
RECOMMENDED CLEANING TOOLS
- Stove brush and shovel for ash and soot
- Ash vacuum for completely cold ash
- Cleaner specifically suitable for stove glass
- Soft, non-abrasive microfibre cloths
SIGNS IT’S TIME TO CLEAN
- Stove glass blackens quickly
- Poor heat output
- Smoke or fumes enter the room
- Strong tar or smoky smells
- Soot build-up in the stove or flue
- Bird nests or debris in the cowl
SEASONAL MAINTENANCE CHECKLIST
Sweep chimney and flue; check cowl and terminal; inspect stove body, door seals and glass; clean air vents.
A good time for servicing and repairs; inspect seals and rope; check wear and damage; keep the flue sealed from moisture.
Clean stove and flue before heavy use; check dry fuel supply; test controls and vents.
Remove ash regularly; check glass and vents weekly; burn the correct fuel and control the air.
Use dry seasoned wood below 20% moisture or smokeless fuel authorised for the appliance.
Allow the stove to cool fully before cleaning. Never use water on a hot stove or inside the flue.
Cleaning improves efficiency and can extend appliance life.
A clean system burns more cleanly, produces more useful heat and uses less fuel.